Privacy Policy

1. Introduction

Silicon Smiths ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have — so you can make an informed decision about sharing it with us.

2. Information We Collect

• Contact form data: name, email, phone number, and any message details you submit through our Contact page or enquiry forms.
• Newsletter data: email address, if you subscribe to our newsletter or updates.
• Analytics data: pages visited, time on site, device/browser type, and approximate location, collected automatically via tools like Google Analytics.
• Cookies: small data files stored in your browser to support site functionality and analytics (see Section 5).

3. How We Use Your Information

We use the information we collect to respond to enquiries, provide quotes, deliver services you've requested, send updates you've opted into, improve our website's performance and content, and comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on your consent (e.g. submitting a form or subscribing to updates), the necessity of processing to perform a contract with you, and our legitimate interest in operating and improving our business.

5. Cookies & Tracking

Our website may use cookies and similar technologies, including Google Analytics, to understand how visitors use our site. You can control or disable cookies through your browser settings at any time; doing so may affect some site functionality.

6. Third-Party Services

We may share limited data with trusted third-party service providers who help us operate our business — such as email delivery services, analytics providers, and hosting providers — solely for the purpose of providing our services, and under obligations to protect your data.

7. Data Sharing & Disclosure

We do not sell your personal information. We may disclose data if required by law, to protect our legal rights, or in connection with a business transfer (such as a merger or acquisition), in which case you will be notified of any change in ownership or use of your data.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law — for example, contact form submissions and project records may be retained for accounting and legal purposes.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, and to opt out of marketing communications at any time. To exercise any of these rights, contact us using the details in Section 15.

11. Newsletter & Marketing Communications

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time using the link included in every email, or by contacting us directly. We will stop sending marketing communications once you opt out.

12. Children's Privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. International Data Transfers

As we work with international clients and third-party service providers, your information may be processed or stored outside your home country. We take reasonable steps to ensure your data is protected consistently with this Privacy Policy wherever it is processed.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date, and we encourage you to review it periodically.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@siliconsmiths.com
• Phone: +92 300 1234567
• Address: Lahore, Punjab, Pakistan